University of California, San Francisco
Enhancing Dementia Care Resources With a Centralized, User-Friendly Digital Hub
capability
Content Strategy
Drupal
UI/UX Design
Visual Design
Web Development
industry
Healthcare
Higher Education
Oomph partnered with UCSF to create a centralized, user-friendly digital hub for dementia care. The new platform organizes hundreds of clinical guides, support services, and educational resources for caregivers, clinicians, and individuals living with dementia. With improved search, structured content pathways, and integrated video tools, the site makes it easier to find and share critical information. Built for scalability and long-term content growth, it serves as a go-to resource for dementia care.
THE CHALLENGE
The Challenge
For caregivers, clinicians, and individuals impacted by dementia, finding reliable, up-to-date resources is often difficult. Many existing platforms were outdated, hard to navigate, and cluttered with static information that failed to reflect the latest research and best practices.
To address this, a team at the University of California, San Francisco (UCSF) secured grant funding to create a new, centralized digital resource for dementia care. This website would serve as a go-to hub for caregivers, healthcare professionals, and those living with dementia, making essential guidance, local support services, and educational tools more accessible and easier to use.
UCSF partnered with Oomph to develop a modern, scalable platform designed to improve content discovery, simplify search, and support long-term content growth.
OUR APPROACH
To ensure the new dementia care site was intuitive, structured, and easy to maintain, Oomph worked closely with UCSF to:
1. Build a Flexible and Organized Content System
With hundreds of resources ranging from clinical guides to local service listings, content needed to be structured for easy access. We:
- Developed a content model that allows UCSF to continuously expand and update information.
- Designed audience-specific pathways so caregivers, clinicians, and individuals with dementia can quickly find relevant content.
- Built an admin system that simplifies content management for UCSF’s team.
2. Optimize Search and Resource Navigation
Given the depth of content, finding the right resources quickly was a priority. We:
- Built a location-based filtering system to help users find local dementia support services.
- Designed an intuitive search experience that prioritizes the most relevant resources.
- Created structured content relationships so users can easily explore related topics.
3. Introduce Video and Multimedia Features
To make the site more engaging, UCSF wanted to integrate video content as a core educational tool. We:
- Developed a featured video content block that highlights key dementia care topics.
- Ensured seamless integration of video alongside traditional text-based resources.
- Designed a flexible content structure that allows UCSF to scale its multimedia offerings over time.
THE RESULTS
A Smarter, More Accessible Dementia Care Resource
The new dementia care platform is a comprehensive digital tool designed to improve how caregivers and clinicians access critical information.
- One centralized hub for dementia care resources, all timely and up-to-date.
- Fast, intuitive navigation that allows users to find resources based on role and location.
- Optimized multimedia experience that integrates video education alongside traditional content.
- A scalable platform that UCSF can continue to expand as research and best practices evolve.
By focusing on content organization, searchability, and usability, Oomph delivered a digital hub that will support dementia care communities for years to come.
Helping Healthcare Organizations Build Digital Resources That Matter
For healthcare providers, research institutions, and public health organizations, a well-designed digital platform can be the difference between confusion and clarity, isolation and support. Let’s connect to see how we can help.